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PRODUCT DETAILS

Welcome to the Ziff Davis Enterprise Web Buyer's Guide, a comprehensive directory of over 30,000 IT products and solutions. The Web Buyer's Guide includes complete product listings, plus reviews, user ratings, research and other key decision-making tools, all designed to help you make smarter technology buying decisions.


Requested Product:

Icoms for Cable Broadband

 from Convergys

Description:
ICOMS Web Self-Care gives customers the option for self-service through the Internet, providing a competitive advantage in a market where every customer interaction counts. Driving customers to the Web reduces the number of inbound calls, in turn reducing service costs.

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