Skip Navigation Links

Adopting the Ultimate Service Metric: A Checklist for an Effective Quality of Experience Solution
from  Compuware Corporation

View This Now

White Paper

Description:
This report will focus on Quality of Experience (QoE) as a baseline for effective service management. Quality of Experience is the ultimate “quality” metric because it is directed at real customer/consumer experience versus an array of technical objectives that may be measurable, but which as an aggregate may often have little or nothing to do with actual business impact.

View This Now

View all resources by Compuware Corporation